Frequently Asked Questions (FAQ)

•  What is the project delivery timeline?
   Usually 2 to 8 weeks depending on project size.

•  Can I track the project progress?
   Yes, you will receive regular updates and progress reports.

•  What does the price quote include?
   All contract details: design, development, testing, delivery.

•  Can I request modifications?
   Minor changes are free, major changes may incur fees.

•  How are payments made?
   Usually split: upfront, mid-project, and final upon delivery.

•  What are the benefits of e-commerce?
   Reach new customers, increase sales, operate 24/7, track performance easily.

•  Can the store be connected to online payment gateways?
   Yes, like Visa, MasterCard, Mada, etc.

•  Can I manage stock and orders?
   System allows direct management of products, orders, and inventory.

•  What does branding include?
   Brand identity, guidelines, ready templates, social media basics.

•  Can I update the brand identity later?
   Yes, refresh identity while keeping core brand essence.

•  What makes your hosting service different?
   Stable and fast hosting with continuous support and secure data.

•  Does hosting include professional email accounts?
   Yes, with your company domain.

•  What are maintenance packages?
   Support plans covering security updates, backups, monitoring, troubleshooting.

•  Can I upgrade my maintenance package later?
   Yes, anytime depending on workload and business needs.